$44 per ticket in service charges?! You have got to be flipping kidding me. I know the tickets are expensive but the cost of ”servicing” an electronic concert ticket transaction does not rise proportional to the purchase price.* Of course there is no other way to purchase Coachella tickets—especially for those of us on the Right coast who have no access to local box offices even if they exist in California. This is exactly the kind of thing that leads to litigation. Of course, the costs of litigation, even accounting for a nationwide class, are nearly always less than the profits from the inflated fees. It’s barely any deterrent at all.
Even if it wouldn’t make any economic difference, I’d prefer for Coachella to bundle the service charge into the ticket price and advertise the full price. Getting slammed with a 10%+ fee after you’ve made your purchase decision just makes people mad.
*If the “service charge” is meant to account for the cost associated with processing a credit card transaction (interchange, etc.), then the better thing for the servicer to do is to offer a discount for cheaper forms of payment, such as by bank account via PayPal or some other secure service.
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